General conditions
Discounts
For the 15% or 20% discount, we will first check if it is valid. If the discount is correct, it will be applied after the order is placed.
Returns
Returns of plants or opened/used products will not be accepted.
Unopened and unused products may be returned within 14 days of receipt if in original condition and packaging.
Pickup of Products
Products can be picked up by appointment.
Please contact us to schedule a pickup time.
Payments
Payment must be made in advance, unless otherwise agreed.
On pickup, cash payment or debit card on location is possible.
Delivery
We aim to ship orders within 5-7 business days.
Shipping costs depend on order value and shipping method.
Availability of Products
All products are subject to availability. If a product is out of stock, you will be notified as soon as possible.
Prices
All prices include VAT.
We reserve the right to change prices without notice.
Warranty
We guarantee the quality of our products. If there is anything wrong with your order, please contact us within 7 days of receipt.
Privacy
Your personal information will be kept confidential and used only for processing your order.
We do not share your information with third parties without your consent, unless required by law.
Liability
We are not liable for any damages resulting from the use of our products, unless there is intent or gross negligence on our part.
Applicable Law
All agreements and disputes shall be governed by the laws of the Netherlands.
Modifications General Terms and Conditions
We reserve the right to modify these general terms and conditions at any time. The amended terms will be published on our website.
Contact
For questions, comments or complaints, please contact us our contact page